Terms & Codtions

**Terms and Conditions** Please read these terms and conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. **Acceptance of Terms**: By using our services, you confirm that you accept these terms and conditions and agree to comply with them.

2. **Changes to Terms**: We reserve the right to update or amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any changes signifies your acceptance of those changes.

3. **User Responsibilities**: As a user, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. **Prohibited Activities**: You agree not to engage in any activities that may harm or disrupt our services or violate any applicable laws and regulations.

5. **Limitation of Liability**: We will not be liable for any loss or damage arising from your use of our services, to the extent permitted by law.

6. **Governing Law**: These terms and conditions are governed by the laws of [your jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in that area. For any questions or concerns, please contact us.

Thank you for choosing our services!

Shipping Policy

Shipping will be sent every Wednesday by the end of the day. Orders must be placed before 5 PM Eastern Time. Delivery is expected to arrive within 5 business days from the sale date.

REFUND POLICY

We are pleased to offer returns and exchanges within 25 days of your purchase, giving you plenty of time to make the right choice. Please note that the shipping costs for returns are the responsibility of the customer. If an item is returned damaged, a fee of 30% will be deducted from your refund.

To return items, please send them to the following address:

P.O. Box 11 20 N Bailey Rd, Thorndale, PA 19372.

To ensure a smooth return process, we kindly ask that all original contents—including package instructions and all parts—be included and remain undamaged.

For exchanges, we are happy to provide items of equal value to your original purchase, ensuring you find something you will cherish even more. Please remember that exchanged items cannot be of lesser value.

If your item arrives damaged, please email us a picture of the damaged item within 2 days of delivery. We will send you a return label once we confirm the situation.

Thank you for your understanding and support!

Gift messaging

The gift message will be copied and pasted to the package. Raindrop Cutie is not responsible for any misspellings